Last updated: March 2026

1. Who We Are

Techbarn Technologies Limited ("Techbarn", "we", "us", or "our") is a company registered in Kenya, providing IoT solutions including fleet management, GPS tracking, fuel monitoring, and related technology services. Our registered address is ACK St. Peters Church Uthiru, Mustard Seed Complex, Waiyaki Way, Nairobi, Kenya.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit www.techbarn.co.ke or contact us through any channel.

2. Information We Collect

We may collect the following categories of personal information:

Contact information — name, email address, phone number, and company name when you submit our contact form or make an enquiry.
Account information — email address and password if you create an account on our platform.
Usage data — pages visited, time spent on pages, browser type, and IP address, collected automatically via server logs and analytics tools.
Communications — records of emails, calls, or messages you send to us.

3. How We Use Your Information

We use the information we collect to:

Respond to your enquiries and provide customer support
Process orders and deliver products or services
Send transactional communications (order confirmations, support replies)
Improve and maintain our website and services
Comply with legal obligations under Kenyan law
Send marketing communications where you have given consent — you may opt out at any time

4. Legal Basis for Processing

We process your personal data under the following legal bases as recognised under the Kenya Data Protection Act, 2019:

Consent — where you have explicitly agreed, such as subscribing to communications.
Contractual necessity — to fulfil an order or service agreement you have entered into with us.
Legitimate interests — to operate and improve our business, provided your rights are not overridden.
Legal obligation — where processing is required to comply with applicable law.

5. Sharing of Information

We do not sell or rent your personal data. We may share your information with:

Service providers — third-party vendors who assist us in operating our website or delivering services (e.g. hosting, email delivery), bound by confidentiality obligations.
Legal authorities — where required by law, court order, or regulatory requirement.
Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Contact form submissions are retained for up to 2 years. Account data is retained until account deletion is requested.

7. Your Rights

Under the Kenya Data Protection Act, 2019, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Withdraw consent at any time where processing is based on consent
Object to processing for direct marketing purposes
Lodge a complaint with the Office of the Data Protection Commissioner (ODPC) Kenya

To exercise any of these rights, contact us at sales@techbarn.co.ke.

8. Cookies

Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. We use session cookies (deleted when you close your browser) and do not currently use third-party tracking or advertising cookies. You can disable cookies in your browser settings, though some features of the site may not function correctly as a result.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is transmitted over HTTPS. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

sales@techbarn.co.ke
+254 716 545 808
ACK St. Peters Church Uthiru, Mustard Seed Complex, Waiyaki Way, Nairobi